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Why Can’t I See My Friend’s Bitmoji On Snapchat

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✎ Key Takes:


“If the Bitmoji images of your Snapchat friends are not visible, it may be due to a glitch in the Snapchat application. To resolve this issue, clear the cache data of the Snapchat app, which can be done either within the app itself or through your device’s Settings.

If you’re using an outdated version of the Snapchat app, you won’t be able to view the 3D emojis your friends are using. Ensure you have the latest version installed.

If you’re still unable to see the 3D Bitmoji on Snapchat, try unlinking your previous Bitmoji and create a new one from the Bitmoji section within the Snapchat app.”

Why Can’t I See My Friend’s Bitmoji On Snapchat:

There are the following reasons why you would not see a friend’s bitmoji on Snapchat:

1. Due to the App Cache


“If your friend’s Bitmoji is not appearing on Snapchat, a minor glitch may be the culprit. Glitches, often caused by accumulated cache data, are common issues.

Over time, old and deleted miscellaneous files accumulate as cache data, leading to glitches. If you haven’t recently cleared the Snapchat application’s cache data, this could be the source of the problem.

To resolve the glitch, delete the cache data of the Snapchat app from your device’s Settings. Rest assured, this process only removes preloaded and miscellaneous files, not your essential Snapchat data.

If the Bitmoji icons of your Snapchat friends remain elusive, don’t jump to conclusions about a major issue. Try cleaning the Snapchat application’s cache data to see if it resolves the problem. If the issue persists, other factors may be at play.”

2. Slow Internet Connection


“Apps such as Snapchat rely on a stable internet connection for optimal performance. If your internet connection is slow or unstable, your friends’ Bitmoji may not load promptly or could take a considerable amount of time.

A shaky data connection not only hinders the display of your friends’ Bitmoji but can also impact the smooth functioning of other features, causing delays in uploading snap stories and more.

When attempting to view your friends’ Bitmoji, ensure that your internet connection is stable. If not, consider restarting your internet connection. Turn off your data connection, activate airplane mode for a few seconds, and then disable it before re-enabling the data connection.

Switching to a more reliable WiFi network is another option to troubleshoot the issue and see if it resolves the problem with displaying your friends’ Bitmoji icons.”

3. Your Friend is Using 3D Bitmoji

“Snapchat has recently introduced 3D Bitmoji, offering users a more expressive way to showcase their Bitmojis. These dynamic 3D Bitmoji icons are exclusively visible in the updated Snapchat application, with older versions unable to display them.

The introduction of 3D Bitmoji allows users to create avatars that better reflect their true selves, representing a new dimension of Bitmoji that some users may not yet be familiar with.

With over 1,000 combinations of gestures, body postures, facial expressions, and more, 3D Bitmojis enable Snapchat users to express themselves in a more lively and enjoyable manner when creating avatars.

If you find yourself unable to view a friend’s Bitmoji on Snapchat, it’s likely because they are using 3D Bitmoji. To remedy this, ensure your Snapchat application is updated to the latest version, which can be done through the Google Play Store, allowing you to experience the full range of 3D Bitmoji features.

How To Fix If You Can’t See Bitmoji On Snapchat:

Try the following methods:

1. Clear the Cache Data

“If the Bitmoji icon is not visible, resolve the issue by clearing the cache data of the Snapchat app. You can perform this action either directly within the Snapchat application or through the Settings of your device.

Here are the bold steps to clear the cache data from the Snapchat application itself:

🔴 Steps To Follow:

Step 1: Open the Snapchat application.

Step 2: Next, click on the Bitmoji icon at the top left corner of the screen.

Step 3: You’ll be taken to the profile page. Click on the gear icon at the top right corner of the screen.

Step 4: Scroll down the Settings page and then click on Clear Cache.

Step 5: Then click on Continue.

Step 6: You’ll be able to clear the cache data of the app successfully.

🔯 Clear Cache Data from Settings:


🔴 Steps To Follow:

Step 1: Open the Settings app.

Step 2: Then, click on Apps and Permissions.

Step 3: Next, select App Manager.

Step 4: Scroll down the list of apps and click on Snapchat.

Step 5: Click on Storage.

Step 6: You’ll need to click on Clear Cache.

2. Update the App

“To make the 3D Bitmoji icon visible, you must update the Snapchat application. This can be accomplished by accessing the Google Play Store or App Store to obtain the latest version of the app.

Continuing to use the older version will not provide access to the 3D version of Bitmojis, as this feature is exclusive to the latest version.

Updating the Snapchat app to its most recent version not only introduces new features but also addresses any security-related issues present in the previous version.


Here are the steps to follow for updating the Snapchat app from the Google Play Store:

🔴 Steps To Follow:

Step 1: Open the Google Play Store application.

Step 2: Next, search for the Snapchat application in the search bar of the app.

Step 3: From the search results, click on the Update button next to the Snapchat app.

Step 4: The application will be updated and installed on your device.

Step 5: Open the app and check if the issue has been resolved.

How to Fix if you Can’t see 3D bitmoji On Snapchat:

“If the 3D emoji is not visible on Snapchat, start by unlinking the Bitmoji, then proceed to create a new one. The 3D Bitmoji feature is exclusively accessible in the latest version of the Snapchat application.”


🔴 Steps To Follow:

Step 1: Open the Snapchat application and log into your Snapchat account.

Step 2: From the camera screen, click on the Bitmoji icon at the top left corner.

Step 3: It will direct you to the profile page of the app.

Step 4: Then, click on the gear icon to access the Settings page.

Step 5: Scroll down the page and click on Bitmoji.

Step 6: Click on the red “Unlink My Bitmoji” option at the bottom of the page, then confirm by clicking on “Unlink.”

Step 7: Next, click on “Create My Avatar.”

Step 8: Select the gender by choosing the male or female avatar.

Step 9: Choose the skin tone, features, outfit, and click on “Save.”

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