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✎ Key Takes:
» To start a refund on the Cash App, head to the Activity tab, choose the user’s name, and click ‘Request Refund’ from the transaction screen. » Be sure to select the right reason for the refund before sending the request to the user.
» If you’ve fallen victim to a scam, there’s a chance to reclaim your funds. Ask the recipient to review and approve the pending refund request in the Activity tab under the ‘Pending’ list.
Will Cash App Refund Money If Scammed:
While Cash App allows money transfers between users, there’s no guarantee of reimbursement for fraudulent transactions. In case of an issue, Cash App might not intervene.
However, if you’ve been a victim of a scam, reaching out to the support team via email is crucial. They can investigate the situation and assist in retrieving your funds.
How to Get Money Back on Cash App if Got Scammed:
There you have these following steps to go with:
Step 1: Open Cash App & Tap profile icon
“In the unfortunate event of being scammed via Cash App and having sent money, direct retrieval from the fraudulent party is unlikely. Refunds primarily apply when seeking repayment from known or trusted users.
If scammed, promptly notify the Cash App team for assistance. While no direct assurance exists for repayment, reporting the incident enables the Cash App team to investigate and endeavor to recover your funds.
Access the Cash App and navigate to the profile icon at the top right of the home screen. Click on it to proceed to a new page.”
Step 2: Tap on the Support option
Once you tap the profile icon, a new page will display various options sequentially. Among these, select ‘Support,’ positioned as the last option in the list.
When reporting a scam to the Cash App team, they conduct an investigation to uncover the scammer’s identity. This information is then shared with authorities to aid in retrieving your funds.
Step 3: Choose Something Else > Can’t Access Old account
Once you click on ‘Support,’ you’ll advance to the next page. Here, under the header ‘How Can We Help You?’ you’ll encounter several options. Choose the final option labeled ‘Something else.’
This selection will direct you to a subsequent page presenting various options. Look for ‘Can’t Access Old Account.’ This route provides the simplest method to reach out to the support team.
Step 4: Tap on ‘Email’ & Describe the Issue
Selecting ‘Can’t Access Old Account’ directs you to the subsequent page where you’ll find ‘Contact Support.’ Click on ‘Email.’
A pop-up box will appear to confirm your email address; click ‘Yes’ to verify the email through which you’ll send your message to the support team.
Compose an email detailing the issue, including all relevant information about the scammer. This information equips the support team to assist in retrieving your funds. Once your email is ready, send it. Subsequently, await contact from the support team via your registered email.
While there are instances where the Cash App team might be unable to facilitate fund recovery, they often succeed in investigating and resolving such issues for users.