Meaning of the circle icon with line through it at the top of your phone? (Android)

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The circle icon on top in your notifications bar with a line through it (ideally in the middle, cutting the circle in half, horizontally) means that the Do Not Disturb Mode is turned on on your Android device.

How does that happen, exactly? Your volume control (and the button) has three options: “All”, “none”, “priority” calls. The options basically mean the following:

• All: All calls are allowed to ring through your phone.
• None: No calls from your call list are allowed to ring through your phone
• Priority: Only the calls listed in the priority segment are allowed to ring through your phone.

When you have the ‘none’ calls option enabled on your volume control, this will enable the circle icon with a line through it on the top of your phone.

What does the icon do? The icon bars all callers from calling and ringing on your device, which means the calls will go straight to voicemail.

What can you do? Simply go to your volume control and disable ‘none’ calls option from there. This will allow all calls to ring on your device. If you only want selected contacts to be able to ring through, you can choose the priority contacts in the Contact app.

Why does your phone go straight to Voicemail – Reasons and Fixes

Here are a few reasons why your phone keeps going to voicemail and how you can fix them:

1.   Do Not Disturb is turned on:

• Swipe down from the top of the screen.
• Swipe down after touching the icons at the top.
• Swipe to the right until you locate DO NOT INVESTIGATE
• Turn off DND if it is enabled.

2.   Bluetooth is confused:

If all of your inbound calls are going to voicemail, turn off your Bluetooth connection. Your phone may believe it is connected to a Bluetooth device (such as your automobile or an earpiece), but the device is not communicating with the phone. In this case, you will not hear the phone ring and will believe that the calls are being sent to voicemail.

• To access the status / notices screen, swipe down from the top.
• To disable Bluetooth, click the BLUETOOTH symbol.

3.   Voice LTE is on:

• Swipe down from the screen’s top.
• In the top right corner of the screen, click the three-dot icon.
• GO TO SETTINGS
• GO TO CONNECTIONS
• GO TO MOBILE NETWORKS
• To switch off VoLTE, go here.

4.   Call Blocking is turned on:

• Select the phone app (likely the green phone icon)
• Make a note of the three dots in the upper right corner.
• GO TO SETTINGS
• Click CALLERS WHO WERE BLOCKED.
• If enabled, turn off Call Blocking.

5.   SIM Card has shifted:

• To access the status / notices screen, swipe down from the top.
• Confirm that your cellular provider’s name is displayed on the bottom right of the screen.
• If you see NO SERVICE, it means that there is no service. It indicates that anything is amiss with your provider’s (Telus, AT&T, Orange…) account or your SIM card.
• If your account is fine, but there is still a difficulty, simply remove and reinsert the SIM:
• Turn off the phone.
• Remove the SIM card
• Insert the SIM card
• Turn on the power.
• To access the status / notices screen, swipe down from the top.
• Within a minute or so, the name of your cellular provider should appear at the bottom of the notices screen on your phone.
• If this still indicates no service, you may have a faulty SIM card and should return it to the store for inspection