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Where Are Downloading Files From WhatsApp Web

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✎ Key Takes:

» A frequent cause for WhatsApp files failing to download is a ‘slow internet connection.’ To address this, utilize a speed test tool to assess your connection speed or switch to an alternate WiFi network.
» Apart from verifying with the sender, ensure that the file is accessible. Similarly, confirm the validity of a Google Drive link if encountering issues.

Where Are Downloading Files From WhatsApp Web:


To manually download multiple files from WhatsApp Web, follow these steps:

Step 1: Begin by accessing WhatsApp Web on your computer and logging in with your WhatsApp account credentials.

Step 2: Next, navigate to the chat containing the files you wish to download.

Step 3: Once in the chat, locate the specific files you want to download.

Step 4: Click on each file to open its preview, then utilize the download button to save it to your computer. Repeat this process for each file you wish to download.

Why Downloading Multiple Files Is Blocked On WhatsApp Web:

There are several reasons why you can not download WhatsApp web files on your device. Let’s look at the below points:

1. You blocked permission to Download

When you open a file or website in your web browser, you often encounter prompts seeking permission for notifications, downloads, and microphone access. Typically, selecting the ‘block’ option restricts these permissions.

Likewise, when downloading files from WhatsApp Web, you may have previously blocked permission requests. However, this is a common occurrence and can be resolved by adjusting your WhatsApp Web settings.


To troubleshoot and resolve any issues preventing file downloads on the web, follow these steps:

Step 1: Open the Chrome browser on your Desktop.

Step 2: Click on the “Three-Dots” at the extreme right corner of the screen, located to the right of the profile icon.

Step 3: Scroll down to the bottom and select “Settings”.

Step 4: In the Settings menu list, choose “Cookies and site permissions”.

Step 5: Under the “All Permissions” section, navigate to “Automatic Download”. Check whether WhatsApp Web is listed under “Block” or “Allow”.

From there, ensure that WhatsApp Web is allowed by adjusting the permissions in the Chrome settings.

2. No Apps to Open file

Often, files received via WhatsApp may fail to open on your system due to compatibility issues.

This can occur when the sender shares a corrupted file that your system deems unsafe or when the file requires specific software that is not installed on your system. For instance, opening a WPS pdf file necessitates having the WPS app installed. Without it, the file cannot be accessed.

As a result, you may encounter difficulties downloading and opening certain files.

To address this, identify the file type and attempt to open it using compatible software. Alternatively, consider reaching out to the sender for clarification.

3. The File is no Longer Available

There’s an important policy of WhatsApp that you may not be aware of: after 30 days of receiving a file, WhatsApp does not retain it on its servers. Consequently, if you fail to download or save a received file within this timeframe, the file is automatically removed from the source and becomes unavailable for download.

The only solution to address this issue is to request the sender to resend the file. Once received, ensure to download and save the file promptly.

Even after downloading, WhatsApp removes the file from its servers after 30 days to alleviate server load. Therefore, if you accidentally lose the file after downloading, you won’t have any access to it on WhatsApp.

4. Google Drive Link Invalid

If you encounter difficulties downloading a file from Google Drive, it may be due to an invalid link. If the file is hosted on Google Drive, it’s possible that the file has been deleted or the sharing settings are restricted to specific individuals.

The sender of the Google Drive link must set the accessibility option for the link to either ‘All’ or ‘Specific email addresses.’ If your email address is not included in the list, you won’t be able to access the file, which could be the reason for the issue.

Additionally, the shared link may have been deleted or disabled by the sender. The sender has the ability to delete or disable the Google Drive link at any time. Furthermore, they can set an expiration date/time for the link to remain active. Once expired, the link becomes invalid and cannot be used.

5. No Internet Connection

If none of the above solutions work, then an unstable internet connection could be the culprit behind the downloading issue. If your internet connection is not stable, WhatsApp Web may not function properly, resulting in the inability to download files and media.

To resolve this, first check the stability of your internet connection. You can easily do this by accessing the control panel and troubleshooting the problem.

Alternatively, consider switching to another WiFi network to ensure proper internet connectivity.

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