Why Shows: We’re Reviewing Your Info On Instagram

Asenqua Tech is reader-supported. When you buy through links on our site, we may earn an affiliate commission.

✎ Key Points:

• After completing the form when locked out of your Instagram, you’ll receive a message saying “Thanks for Providing Your Info.”
• The issue is resolved by filling out the “My Instagram account has been deactivated” form. Once submitted, Instagram officials will review your account for potential reactivation.
• Upon approval, you’ll receive an email confirmation, and approximately 24 hours later, you may regain access to your account.

Why Is Instagram Reviewing My Info:

After attempting to log back in, you may encounter a notification indicating that Instagram has detected the use of third-party tools or automation on your account. This alert may also occur if you’ve engaged in rapid manual actions such as liking, commenting, or following others.

When faced with this message, the recommended course of action is patience. Instagram assures users that they will review the provided information, and if deemed appropriate, access to the account should be restored within about 24 hours. However, actual wait times may vary and occasionally extend beyond this period.

If necessary, you can explore contacting Instagram support, although reaching them can be challenging. Options include reporting the issue through the Instagram Help Center or attempting to connect via their official social media channels.

How To Fix: We’re Reviewing Your Info On Instagram

You can try the following methods to try:

1. Filling Instagram Reactivation Form

To request the reactivation of your account, follow these steps:

Step 1: Visit the Instagram account reactivation form provided by Instagram.

Step 2: Fill in all the relevant fields, including your full name, Instagram username, email address connected to the account, and your country.

Step 3: Describe the situation, mentioning that you are unable to log in without a clear reason and suspect that your account may have been hacked.

Step 4: Click on the “Send” button to submit the form. Avoid submitting multiple forms to prevent your IP address from being blocked and to ensure a smoother review process by Instagram support.

For further assistance, you can explore the following help links on Instagram support:

2. Send a Photo with Verification Code

To send a photo with the verification code to Instagram, follow these steps:

Step 1: Check your email inbox, including the spam folder, for an automated email from Instagram after submitting the reactivation form.

Step 2: Take a picture of yourself holding the verification code provided in the email.

Step 3: Reply to the email from Instagram and attach the photo with the verification code.

Step 4: Send the email with the attached photo to Instagram for further verification.

3. Wait for the Support Team to Reply

Follow these steps and await Instagram’s response:

Step 1: After completing the previous steps, patiently wait for Instagram’s decision regarding the reactivation of your account.

Step 2: Regularly check the email address you provided for any updates or notifications from Instagram.

Step 3: Allow Instagram some time to review your case and make a decision.

Step 4: If your account is reactivated, you will receive an email from Facebook support notifying you of the reactivation and confirming your access to the account.