How To Unlock A Locked Amazon Account
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✎ Key Points:
» A locked Amazon account might be signaled by an email notifying you of suspicious activity or precautionary measures. Alternatively, during a live chat with Amazon support, you may receive indications of the lock.
» To address this, access your registered email to directly reach out to Amazon or start a live chat. Make sure to articulate the problem clearly and ask for help to unlock your account.
How To Unlock A Locked Amazon Account:
You have the following methods:
1. Directly Send Email to Amazon Help
If your Amazon account is locked, seeking assistance to unlock it involves reaching out to Amazon Help via email using the registered mail ID associated with your account.
Firstly, ensure you haven’t already received an email from Amazon explaining the lock. If you have, you can reply directly to that email to address the issue.
If no email notification has been received, contact Amazon Help by composing a descriptive email outlining your problem and requesting assistance in recovering your account.
🔴 Follow These Steps:
Step 1: Visit Amazon.com.
Step 2: Click on “Need help?”
Step 3: Select “Other issues with Sign in.”
Step 4: Choose “Account & login issues.”
Step 5: Click on “My Password isn’t working.”
Step 6: Compose an email detailing your issue and send it.
2. Initiate a Live Chat
An additional method to reach Amazon Help involves initiating a Live chat with an Amazon agent to address your account recovery.
Follow these steps:
Step 1: Log in to your Amazon account at www.amazon.com.
Step 2: Click on the “Contact Us” button, where you’ll find the “Start Chatting now” option.
Step 3: Select “Start Chatting now.”
Step 4: Begin the chat by explaining your issue to the Amazon agent. Provide accurate details and describe the problem thoroughly.
Step 5: The agent may request documents or information. You can either send these via email or provide the necessary details through the chat messaging system.
3. Upload Your Identity Proof
Your account might be locked if you haven’t submitted necessary documents or identification proofs. Providing these documents confirming your address, name, and other account details can unlock your account, restoring your ability to shop.
Ensure you send these identity documents to the Amazon registered email account. There are fraudulent emails claiming to be from Amazon, so it’s crucial to only share your private information via the registered Amazon email to avoid potential issues.
🔴 Follow These Steps:
Step 1: Access your Amazon account from the last email received from Amazon.
Step 2: Locate the ‘Your account is locked and orders are on hold’ message.
Step 3: Click on the ‘Add document’ button.
Step 4: Upload and submit the necessary documents.
Step 5: Within a few days, your account should be unlocked, and your orders will be processed accordingly.
Why Does Amazon Lock An Account:
These are the reasons for this:
1. For Suspicious Activity
If Amazon detects unusual activities on your account, it might temporarily lock it, preventing further use. Suspicious behavior, such as purchasing an unusually high number of expensive items in a day, can trigger this lock.
It’s crucial to be mindful of your account usage to prevent getting locked. Consistently high order volumes can raise suspicions of fraud or spam, resulting in immediate account locking.
To regain access, you’ll need to verify your identity. It’s advisable not to place more than 30 orders in a single day with one account to avoid potential issues.
2. Amazon Locked for Misuse
Amazon may lock accounts due to misuse. If incorrect information was provided during the account signup process, it could lead to a lock within a few days. Amazon employs sophisticated methods to verify the accuracy of the information provided.
If discrepancies are found, such as inaccuracies in your shipping address, billing details, or name, your account will be suspended until these are corrected. Regaining access requires providing identity proof after Amazon unlocks your account.
Repeated misuse can result in a permanent ban after receiving warnings.
3. Multiple Failed Logins
If repeated attempts with incorrect login information are made on your Amazon account, it could lead to Amazon temporarily locking your account as a precaution against multiple failed attempts.
To swiftly access your Amazon account, it’s essential to safeguard and accurately enter your login details. Multiple failed login attempts raise suspicions, triggering the account lock for security reasons.
4. Too Many Refunds
Requesting excessive refunds can result in your account being locked. When numerous orders lead to multiple returns, Amazon incurs shipping costs despite the returns being free for you.
To caution against this behavior, Amazon might lock your account. It’s essential to be mindful of the number of returns you request to avoid such consequences.
