How To Fix Instagram Unread Message Bug

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✎ Key Takes:

If you don’t have the ‘Mark as unread’ option on Instagram, it means your account isn’t set to professional. To enable it, simply switch your account to professional mode. Head to your Profile, go to Settings, select ‘Account,’ and make the switch. This is essential for accessing the ‘Mark as unread’ feature.

How To Fix Instagram Unread Message Bug:

You can try the following fixes to solve this unread message bug:

1. Clear the cache

You can begin by clearing the app cache to help eliminate temporary data-causing issues in the Instagram app.

🔴 Steps To Follow:

Step 1: Open the settings on your device.

Step 2: Go to the “Apps” or “Application Manager” section.

Step 3: Find and select the Instagram app.

Step 4: Tap on “Clear Cache” and then restart the Instagram app to check if the issue is resolved.

2. Refresh the app

If you encounter the Instagram unread message bug, refreshing the app might resolve the issue.

🔴 Steps To Follow:

Step 1: Open the Instagram app on your device.

Step 2: Swipe down on the main screen to refresh the content.

Step 3: Wait for the refresh to complete, and check if the unread message bug persists.

3. Log out and log back in

Logging out and then logging back into your Instagram account can often clear temporary glitches causing the unread message bug.

🔴 Steps To Follow:

Step 1: Open the Instagram app and navigate to your profile.

Step 2: Tap on the three horizontal lines in the top right corner to access the menu.

Step 3: Scroll down and select “Settings,” then tap on “Log Out.”

Log back into your account and check if the issue is resolved.

4. Restart your device

A straightforward device restart can often fix various app-related issues, including the unread message bug on Instagram.

🔴 Steps To Follow:

Step 1: Simply restart your smartphone or tablet.

Step 2: Wait for the device to power off completely.

Step 3: Turn the device back on.

Step 4: Open Instagram and see if the issue persists.

5. Update Instagram App

Ensuring your Instagram app is up-to-date or reinstalling it can often fix bugs and enhance overall performance.

🔴 Steps To Follow:

Step 1: Open the App Store (iOS) or Google Play Store (Android) on your device.

Step 2: Search for “Instagram” and check for any available updates.

Step 3: If an update is available, install it. If not, consider uninstalling and reinstalling the app.

Open Instagram and check if the unread message bug is resolved.

Why There Is Instagram Unread Message Bug:

There are several reasons why you would not be able to mark the messages as unread:

1. It is not a Business Account

Instagram offers two types of accounts: personal and professional. Professional accounts include Business and Creator accounts.

If you’re using a personal account, you won’t see the ‘Mark as unread’ option, as it’s not applicable to personal accounts. This feature is unique to professional accounts. To access it, simply go to ‘Settings’ and switch to either a Creator or Business account in the ‘Account’ section.

2. You Can’t Unread from Other Person’s End

Instagram doesn’t provide an option to mark messages as unread from the recipient’s side. Even with a business account and all settings in place, marking a chat as unread only affects your end.

Messages that you’ve already viewed from the other person will still appear as seen on their end. However, you can’t alter this status from their perspective.

3. It is Marked Unread to You

When you mark a message as unread on Instagram, it’s only marked as unread for you. The message will appear unread to you, but the seen indicator remains on Instagram.

The unread feature is helpful for identifying important messages. You should only mark chats that are important to you and that you want to revisit later. This way, when you return, you’ll know which messages require your attention after marking them as unread.

Why Is It Not Getting Marked As Unread After Doing It:

There are many reasons why it would not get marked as unread:

1. Slow Internet Connection

If after switching your account and marking messages as unread, the issue persists, it may be due to a network problem on your end. While you might not encounter this problem when using WiFi, Instagram’s data consumption could lead to issues with mobile data.

This problem is more likely to occur when using mobile data or when your signal is weak. If the ‘Mark as unread’ action doesn’t update, try switching to a stronger internet connection and then attempt again.

2. App’s End issue

If the message remains marked as unread despite completing all necessary steps, there’s a possibility it’s due to a poor network connection. However, it’s not always the case that the issue originates from your end.

Instagram users frequently encounter server errors. Refreshing the page might resolve the problem, but if it persists, it could be a bug.

You can check Twitter for updates from the official Instagram account regarding server issues. Sometimes, Instagram’s servers go down for app updates.

Additionally, you can consult user reports of Instagram issues or visit Down Detector to see if there are any widespread outages on Instagram.

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