How To Get Unbanned From Going Live On TikTok
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✎ Key Points:
» To request unbanning from TikTok LIVE, send an email to [email protected], addressing the Legal Support Team. Clearly explain the issue and attach proof of age for reference.» Alternatively, use the in-app option to report the problem. Describe the issue, attach relevant snapshots, and tap the ‘Report’ button for submission. Ensure your submission is clear and comprehensive.
» If faced with a ban, promptly utilize either method to submit your concern. Expect a resolution and reactivation response within a few hours.
How To Get Unbanned From Going Live On TikTok:
There are several methods available to request the unbanning of your TikTok Live if you believe you haven’t violated any rules:
1. Email TikTok Legal Support
To access the ‘LIVE’ feature on TikTok, users must be 16 years or older, even though the minimum age for a TikTok account is 13. If you meet the eligibility criteria for ‘LIVE’ but face a ban, here’s what you can do:
Contact TikTok Legal Support directly via email ([email protected]). Explain the issues encountered when attempting to use the ‘LIVE’ feature. Detail any notification or pop-up messages received while accessing this feature.
Capture a snapshot of the notification and include it in the email for better clarity. Additionally, attach a proof of your age to demonstrate eligibility for using the ‘LIVE’ feature.
Compose an email outlining the problem, attaching relevant snapshots and documents, and send it to TikTok Legal Support Team at [email protected]. Expect a response within a day or two. Follow any instructions provided in their response to have the ‘LIVE’ option unbanned.
2. Report a Problem on the App
You can resolve a TikTok LIVE ban issue within the app itself by using the “Report a Problem” feature. This allows you to report the issue directly to TikTok, and the TikTok team typically responds with a solution within 48 hours.
Here are the steps to report a problem to TikTok:
Step 1: Open TikTok Profile
Begin by launching the TikTok app on your device and signing in to your account. Once logged in, navigate to your profile page by tapping the “Me” icon at the bottom right corner of the home screen. Access the ‘Settings & Privacy’ tab by tapping the “Three Dots” in the top right corner.
Step 2: Tap on “Report a problem”
Scroll through the options under ‘Settings and Privacy’ to find “Report a problem” located within the ‘Support’ section. Tap on it to access the “Feedback and help” page.
Step 3: Tap on “Live/Payment/Rewards”
Under “Feedback and help,” select the relevant section based on the issue you’re encountering. Choose “Live/Payment/Rewards” from the list and proceed to “Hosting Live”.
Step 4: Select “Live is suspended”
Within the “Hosting Live” section, select “Live is suspended” to indicate that your LIVE feature has been banned or suspended.
Step 5: Tap On Still have problem
Upon selecting “Live is suspended,” if the reason provided doesn’t offer a resolution, click “No” in response to the question about problem resolution. Then select “Still have a problem” to access the “Report a problem” page.
Step 6: Describe the issue
In the “Report a problem” section, elaborate on the issue you’re facing regarding the LIVE feature. Detail where and when the problem occurs. Confirm that you meet the eligibility criteria for using the LIVE feature (being 16+ years old) and that you haven’t violated community guidelines. Add screenshots of the notifications or messages you’re receiving during the LIVE ban by clicking on the image icon.
Step 7: Tap on “Report” to submit
Once you’ve described the problem and attached relevant screenshots, tap the “Report” button at the bottom. Expect a solution message from the team within 48 hours, follow their instructions, and your account will be unbanned.
3. Submitting the form
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Step 1: Access the Feedback Form
Visit the link https://www.tiktok.com/legal/report/feedback to access the “Share a Feedback” form.
Step 2: Enter Required Details
Complete the form by entering essential details. Input the email address associated with your TikTok account and provide your TikTok username. Include specifics regarding the topic of your feedback. Additionally, upload a snapshot showing the notification received when attempting to access the LIVE option.
Step 3: Select the Relevant Topics
Choose “Account Ban” from the dropdown menu under the “Topic” section. Further, select “Livestream” from the subsequent options. In the provided space labeled “How can we help?”, thoroughly describe the issue encountered while attempting to go LIVE on your account.
Include details asserting compliance with community guidelines and policies. Attach the necessary age verification document. Finally, click the “Submit” button to send your feedback.
Why Does LIVE Get Banned On TikTok:
The TikTok LIVE feature allows real-time interaction between users and creators within the app, garnering widespread interest among its users. However, this feature is exclusively accessible to users aged 16 and above.
Consequently, only individuals aged 16 and older have the option to broadcast “LIVE” on their TikTok accounts. You might wonder why, given that the minimum age to create a TikTok account is 13, the LIVE feature isn’t available to younger users.
Indeed, while the minimum age requirement for TikTok use is 13, individuals in this age bracket cannot utilize the LIVE feature until they reach 16 years old. Therefore, the option to go ‘LIVE’ remains unavailable on their TikTok accounts.