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How To Find EBay Buyer Email Address & Other Info

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Your Quick Answer:


To locate a buyer’s email address on eBay, start by accessing My eBay. Click on Accounts.

Under the Listing and Records section, choose Sold. Opt for the Standard download format and select the desired data range.

Alternatively, you can review the email addresses of buyers from the Order list. Head to My eBay and click on Settings/Sold.

How To Find EBay Buyer Email Address:

You have the following methods:

1. Hunter.io eBay Email Lookup


You can utilize the Hunter.io eBay Email Lookup tool to discover an eBay buyer’s email address.

🔴 Steps to Follow:

Simply follow these steps:

Step 1: Open the Hunter.io eBay Email Lookup website: https://hunter.io/email-finder.

Step 2: Enter the eBay buyer’s name in the provided search field.

Step 3: Click on the search button or press Enter to begin the search.

Step 4: Review the search results to identify the eBay buyer’s email address, if available.

2. From Sold items

Step 1: Access My eBay

If you’re a seller on eBay seeking a customer’s contact information, start by visiting the eBay website.

Navigate to My eBay. This is the first step to proceed further.

Step 2: Access Account > Seller Dashboard

Within My eBay, locate the interface displaying options: Activity, Messages, and Account.

Click on Account, then proceed to the seller dashboard.

Step 3: Initiate a Download Request

Within the seller dashboard, locate and click on the Management section.

Initiate a download request and complete the required details. The receipt will be sent to your provided email ID.

Step 4: Choose ‘Sold On Records’

Under Listings and Records, select Sold and choose the Download format as Standard.

Specify the data range according to your requirement. For example, opt for ‘Yesterday’ to retrieve receipts from the previous day’s transactions.

Step 5: Verify and Save Email ID

Navigate to the Email address section, where your registered email ID is displayed. Modify it if necessary and click Save.

Step 6: Download and Review

After saving, anticipate an email from eBay containing a download link. Access the link within the email to download the CSV.

Open the downloaded CSV using Google Sheets to access buyer details like email address, city, phone number, etc.

3. From Order List- Printing Labels

Step 1: Access My eBay & Selling/Sold

Upon reaching the official website, click on the My eBay option located at the top right corner of the panel.

From the drop-down list, select Selling/Sold to proceed to the next page.

Step 2: Navigate to Orders > All orders

On the subsequent page, locate the options displayed on the upper panel. Click on Orders.

From the drop-down menu, choose All orders, the first option listed, leading you to the Manage all orders page.

Step 3: Activate the Downward Arrow

Within the Manage all orders page, identify the Delivered header. Adjacent to it, locate the Leave Feedback option.

Click on the downward arrow situated beside it to reveal a drop-down menu.

Step 4: Access Postage Labels and Invoices

From the drop-down menu, select the second option, Print Postage labels and invoices. This action redirects you to the Print address labels and invoices page.

At the bottom, find the Edit invoice and address label template and proceed by clicking on it.

Step 5: Enable ‘Add Buyer Email Address’

Within the Edit invoice/postage label template page, locate the Buyer information header. Checkmark the box labeled Add buyer email address to invoice.

Return to the Manage all orders page and click on the downward triangle arrow adjacent to Leave Feedback.

Step 6: Choose ‘Print Postage Label’

Select the first option, Print Postage labels, from the drop-down menu displayed.

Verify the label details on the subsequent page and proceed accordingly.

Step 7: Preview the Details

After verifying the label details, scroll down to the bottom of the page. Locate the Preview button situated between the Save template and Cancel buttons.

Click on Preview to review the bill, where the buyer’s information is displayed.

Step 8: Locate the Email Address

Within the bill, identify the Contact information header on the right side. Below this section, find the email address of the buyer, which can be used for contact purposes. You may print the invoice for a hard copy or note down the ID for future reference if needed.

How To Find Buyer Address On EBay:

You can try the following methods below to find the buyer’s address on eBay:

1. Using USSearch eBay Buyer Lookup

To access a buyer’s address on eBay, follow these steps:

Step 1: Access the US Search eBay Buyer Lookup Website

Open the USsearch eBay Buyer Lookup website by visiting: https://www.ussearch.com/address/get-started/.

Step 2: Input Buyer Details

Enter the buyer’s name or email ID into the provided search field.

Step 3: Initiate the Search

Click on the search button or simply press Enter to begin the search process.

Step 4: Review Search Results

Examine the search results to locate the buyer’s address information, if available, within the displayed information.

2. Using BeenVerified eBay Buyer Lookup

Using BeenVerified eBay Buyer Lookup Tool

To find a buyer’s address on eBay using BeenVerified, follow these steps:

Step 1: Access the BeenVerified eBay Buyer Lookup Website

Open the BeenVerified eBay Buyer Lookup website by visiting: https://www.beenverified.com/lp/076d4f/2/loading?address=united%20states#.

Step 2: Input Buyer’s Email

Enter the buyer’s email ID into the provided search field.

Step 3: Initiate the Search

Click on the search button or hit Enter to begin the search process.

Step 4: Review the Results

Check the search results to locate the buyer’s address information, if available, within the displayed details.

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